Unlock eCommerce Profitability with WORLD-CLASS RETENTION MARKETING

Maximise Customer Lifetime Value by understanding your data and leveraging Email Marketing, SMS, Direct Mail & Push Notifications to drive revenue.

The world’s leading eCommerce brands TRUST MAGNET MONSTER to create their retention marketing strategy.

We're a Klaviyo Elite Master partner and we help eCommerce businesses increase profitability by deploying retention marketing strategies across Email, SMS, Direct Mail & Push Notifications.

WE’RE NOT A TRADITIONAL MARKETING AGENCY.

Our strategists are seasoned eCommerce veterans who know the game inside out. We’ve owned stores before and take the time to consider your unique unit economics before proposing a retention marketing strategy.

We care deeply about creating incredible strategies that not only drive Customer Lifetime Value (CLV) but also deliver world-class customer journeys through owned marketing channels.

Scaling an eCommerce business has never been harder. You already know this as you're probably a brand owner seeing CAC rise exponentially.

The common rhetoric from email marketing agencies is to "double down on retention" and send more campaigns.

This is a naive understanding of the D2C landscape and doesn't account for natural churn or the critical importance of acquisition in growing brands.

In order for CRM to become fully supportive of an eCommerce business, it needs to work harmoniously with other channels - not compete against them.

At Magnet Monster, we believe email is so much more than the "sales channel". And whilst we acknowledge it's a brilliant way to increase your repeat purchase rate and revenue, we also leverage email to:

- Integrate qualitative data collection so you understand your customers better

- Capture more UGC to improve your omni-channel experience

- Nurture customers through value-led creative content beyond discount codes

- Incorporate a zero-party data strategy that improves acquisition and retargeting efforts

- Become an auxiliary to customer support, by taking a proactive approach to strengthening the customer experience through thoughtful touch-points

Yes, we'll increase your sales and profitability. But the true value our elite team provides is helping to improve your business as a whole, not just siloing email so we can increase our retainer fees through biased reporting.

We are a boutique agency and plan on staying that way. We want to be the best at email/SMS, not the biggest.